Too Short for a Blog Post, Too Long for a Tweet LXI
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The premise that innovation prospers when ideas can
serendipitously connect and recombine with other ideas, when hunches can
stumble across other hunches that successfully fill in their blanks,
may seem like an obvious truth, but the strange fact is that a great
deal of the past two centuries of legal and folk wisdom about innovation
has pursued the exact opposite argument, building walls between ideas,
keeping them from the kind of random, serendipitous connections that
exist in dreams and in the organic compounds of life. Ironically, those
walls have been erected with the explicit aim of encouraging innovation.
They go by many names: patents, digital rights management, intellectual
property, trade secrets, proprietary technology. But they share a
founding assumption: that in the long run, innovation will increase if
you put restrictions on the spread of new ideas, because those
restrictions will allow the creators to collect large financial rewards
from their inventions. And those rewards will then attract other
innovators to follow in their path.
The
problem with these closed environments is that they inhibit serendipity
and reduce the overall network of minds that can potentially engage
with a problem. This is why a growing number of large
organizations—businesses, nonprofits, schools, government agencies—have
begun experimenting with work environments that encourage the
architecture of serendipity. Traditionally, organizations that have a
strong demand for innovation have created a kind of closed playpen for
hunches: the research-and-development lab. Ironically, R&D labs have
historically functioned as a kind of idea lockbox; the hunches evolving
in those labs tended to be the most heavily guarded secrets in the
entire organization. Allowing these early product ideas to circulate
more widely would allow rival firms to copy or exploit them. Some
organizations—including Apple—have gone to great length to keep R&D
experiments sequestered from other employees inside the organization.
But
that secrecy, as we have seen, comes with great cost. Protecting ideas
from copycats and competitors also protects them from other ideas that
might improve them, might transform them from hints and hunches to true
innovations. And indeed there is a grow-ing movement in some
forward-thinking companies to turn their R&D labs inside out and
make them far more transparent than the traditional model. Organizations
like IBM and Procter & Gamble, who have a long history of profiting
from patented, closed-door innovations, have embraced open innovation
platforms over the past decade, sharing their leading-edge research with
universities, partners, suppliers, and customers.
The example scenario they invoked at the launch of GreenXchange would have warmed the heart of Stephen Jay Gould: an environmentally sound rubber originally invented for use in running shoes that could be adapted by a mountain bike company to create more sustainable tires. Apparently, Gould’s tires-to-sandals principle works both ways. Sometimes you make footwear by putting tires to new use, sometimes you make tires by putting footwear to new use. Green Xchange is trying to give multinational corporations some of the same freedom to reinvent and recycle that Gould’s sandal-makers enjoy sifting through the Nairobi junkyards.
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