7.26.2009

From Z to A


Time will tell how this plays out - distinct corporate cultures are hard to maintain over time, no matter what the circumstances - but I have to commend Zappos CEO Tony Hsieh for his open and focused communique to his staff after the announcement that Zappos is being bought out by Amazon. There are leadership lessons here: answer the questions that people are asking, let them in on what the process was if you can't let them into helping make the process, and hammer incessantly at what makes us unique. Now let's see if the shoe fits.
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